FAQ

The Wellness Center is located at 132 Ashley Furniture Way, Advance, NC 27006

The Wellness Center is open to Ashley Furniture employees, as well as spouses and dependents (ages 2) on the Ashley Furniture health plan. You must have your photo ID to be seen in the Wellness Center. If you have insurance we highly recommend you bring your insurance card.

The Wellness Center is open Monday to Friday from 6:00 am to 6:00 pm

You can call 336-713-8948 or visit AshleyWellnessNC.com to make an appointment online.

While the Wellness Center will have a limited number of same day appointments, we HIGHLY recommend that you make an appointment to avoid waiting and to ensure that you are able to be seen.

Patients arriving later than 15 minutes for their scheduled appointment may be asked to reschedule.

Yes. If you come to work and are feeling ill, you may make an appointment at the Wellness Center by phone at 336-713-8948 or online at AshleyWellnessNC.com. Seek your supervisor’s permission before leaving work.

Yes. If you are using the clinic during your shift you must use hours from your unpaid bank of attendance hours.

Yes! Make an appointment at the Wellness Center by phone at 336-713-8948 or online at AshleyWellnessNC.com.

Yes! You may schedule by calling the Wellness Center at 336-713-8948

The Wellness Center will treat the items listed below as well as it will treat work place injuries, illnesses, and other Occupational Medicine services. 

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Acute care for adults and children over 2 years old:

• Upper respiratory symptoms, allergies, cough, flu-like symptoms, sinus

• Ear infections, earache

• Sore throat, strep throat

• Mouth/oral conditions

• Eye drainage, pink eye, styes

• Fever

• Headaches

• Abdominal pain, nausea, vomiting, diarrhea, constipation

• Skin rashes, poison ivy, acne, warts, bug bites

• Sprains, strains, joint pain

• Minor cuts or burns

• Splinter removal

• Minor laceration repair, removal of sutures/staples

• Ear wax removal

• Camp, sports & college physicals (complete immunization records must be provided)

• IV Fluids

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Services for adults only (18+ years old):

• Acute care for adults:

• Gout treatment

• Heartburn, reflux, indigestion

• Urinary tract & bladder infections

• Vaginal infections

• Skin procedures (I&D abscesses, lesion removal)

• Injections, such as testosterone

Chronic condition diagnosis/management for adults:

• Diabetes

• Hypertension

• Dyslipidemia

• Asthma

• Obesity

• Osteoarthritis

• Thyroid disorders

• Depression/Anxiety

Wellness services for adults:

• Annual wellness exams

• Pap smears

• Travel health

• Smoking cessation

• Lab screening appropriate for age/family history

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Please note that the clinic does NOT provide:

• Treatment for emergencies

• Kindergarten physicals

• Services for children under the age of 2

• Treatment of broken bones

• Chronic pain management

Yes, flu shots for employees will be available.

No. The Wellness Center does not provide pre-employment.

No. The Wellness Center’s services have no co-pay or deductible. The only exception may be some laboratory services. The medical provider will discuss any charges prior to drawing labs (if applicable). The provider may also order an x-ray for you at an in-network facility if appropriate. You will be responsible for the co-pay or other non-covered fees related to any imaging, just as you would be if an x-ray was ordered from any other medical provider’s office.

No. Having medical insurance is not required for you to use the Wellness Center. There are certain services, such as lab work, that may need to be charged to insurance or could have a cash price, but any possible additional charges will be discussed with you before these services are provided to you. For this process, if you have insurance, please bring your card with you. You may be asked for your insurance card for keeping track of visits, but insurance will not be charged. You must have your photo ID to be seen at the clinic.

The Wellness Center will follow the standard Ashley Furniture holiday schedule.

Yes! The Wellness Center is not meant to take the place of your Primary Care Physician. If you need a primary care or specialist referral to Atrium Health Wake Forest Baptist or any other local provider, a Wellness Center staff member can assist you.

Yes. Atrium Health Wake Forest Baptist, Novant and Cone Health all use the EPIC Electronic Medical record allowing providers to provide the best care for patients.

Our Wellness Center is staffed by licensed providers from Atrium Health Wake Forest Baptist.

The clinic is staffed with 2 Nurse Practitioners, 1 Registered Nurse, and 2 CMAs.

No. The provider at the Wellness Center can only approve up to three days for illness. More serious concerns that may result in longer time away from work will be referred to the treating physicians.

Only Atrium Health Wake Forest Baptist (AHWFB) medical providers providing your care will have access to your medical records from work-related visits, but not non-work-related visits. They utilize an electronic medical records system, so information can also be shared with your primary care physician. Ashley Wellness Center employees do not receive employee information as AHWFB is bound by strict privacy and confidentiality laws governed by the Health Insurance Portability and Accountability Act (HIPAA).